Corporate

Have your Say

Have Your Say

To ensure we provide you with relevant informative and appropriate news, we would appreciate 5 minutes of your time to answer these questions

* marked fields are mandatory.

First Name:
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Last Name:
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Job Title:
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Company Name:
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Street Address 1:
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Street Address 2:
Town / City:
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County / State:
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Post / Zip Code:
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Country:
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Email:
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Phone Number:
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TYPE OF BUSINESS:

 VAR  Broker  Service Provider  Telco  Systems Integrator

KEY VERTICAL MARKETS:

Solutions expertise:

A. Networking / data comms  Existing  In next 12 months
B. VoIP  Existing  In next 12 months
C. Storage  Existing  In next 12 months
D. Mobile  Existing  In next 12 months
E. Internet  Existing  In next 12 months
F. Convergent Solutions  Existing  In next 12 months

 

Services:

A. Consultancy  Existing  In next 12 months
B. System analysis & design  Existing  In next 12 months
C. Installation  Existing  In next 12 months
D. Support  Existing  In next 12 months
E. Training  Existing  In next 12 months
F. Managed services  Existing  In next 12 months
G. Finance  Existing  In next 12 months
H. Asset management  Existing  In next 12 months

 

PART TWO

OUR QUESTIONS:

1. How often do you buy from Zycko?

 every week  every month  every 2-3 months  every 6 months  only occasionally

 

2. What products do you buy from Zycko (you may tick more than one)?

 Riverbed  CommVault  StoreAge  Huawei  Isilon  HDS  VoIP products
 Accessories & Components

Other (please specify)

3. Who is your primary contact at Zycko?

4. How often do you speak with your contact?

 every week  every month  every 2-3 months  every 6 months  only occasionally

 

5. How do you rate your account manager? (5 good 1 poor)

 1  2  3  4  5

 

6. Please specify any areas for improvment:

7. Which other distributors do you buy from?

8. Why do you choose to buy from Zycko?

 breadth of the product range  product quality  price  good logistics
 relationship with key contact

Services... please specify:

Other... please specify:

9. How often do you make use of Zycko's Demo Lab?

 every month  every 2-3 months  every 6 months  only occasionally  never
 please contact me regarding this service!

 

10. Which of the following Zycko Academy accredited training courses have you attended?
(you may tick more than one)

 Asigra Training - Approved Asigra Introductory Training
 Approved AYC Telecom, Ipcts Product Training
 CommVault Training - CommVault Galaxy System Administration Level 1
 CommVault Training - CommVault Galaxy System Administration Level 2
 LignUp Training - LignUp Communications Platform (LCP) Training
 LignUp Training - LignUp Developer Training
 Riverbed - Deployment, Installation And Configuration
 Storage Fundamentals - Storage Network Primer
 StoreAge Training - StoreAge Professional Engineer
 VoIP Training - VoIP, Architecture And Processes
 VoIP Training - IP And VoIP - Architectures, Processes And Services
 VoIP Training - Intro To Telecommunications And Enterprise Networks

 

11. What training courses are you likely to attend in the next year (at Zycko or elsewhere)?:

12. Have you engaged with Zycko Marketing in any of the following areas?

 co-funded telemarketing  co-funded seminars  co-funded e-shot or direct mail campaign

Other... please specify:

13. What marketing support would you like to receive?

14. How do you rate our logistics organisation for the following:

A. good stock holding

 1  2  3  4  5

B. Timely delivery

 1  2  3  4  5

C. Condition of stock

 1  2  3  4  5

D. Simple returns procedure

 1  2  3  4  5

 

15. How do you rate our credit control team?

 1  2  3  4  5

 

16. How do you rate our professional services team for the following:

A. support request procedure

 1  2  3  4  5

B. post-support feedback

 1  2  3  4  5

C. delivery on SLAs

 1  2  3  4  5

D. professionalism of engineers

 1  2  3  4  5

E. knowledge of engineers

 1  2  3  4  5

 

17. How could we improve our service to you?

18. How often do you visit our website:

 daily  every week  every month  evert 2-3 months  every 6 months  only occasionally
 never

 

19. What are the reasons for visiting our website:

 product specific information  solutions information  services information  news

Other... please specify:

20. Would any of the following online services be useful to you: (you may tick more than one)

 tailored news feeds  access to sales tools  campaign tracking & lead registration
 online ordering  stock availablity

 

21. How could we improve our website to meet your needs:

 

PART THREE

INFORMATION SERVICES:

Do you, or would you like to, receive the following:

1. Zycko Vision - our quarterly printed magazine offering industry news, solutions and business opportunities

 yes, please subscribe me  already subscribed  please unsubscribe me

 

2. @Zycko - our monthly e-newsletter bringing vendor and product updates and Zycko announcements

 yes, please subscribe me  already subscribed  please unsubscribe me

 

3. Direct News feed - our daily independent news feed

 yes, please subscribe me  already subscribed  please unsubscribe me

 

4. Accessories & Components Catalogue

 please send me one  already have one