Corporate

Have your Say

Have Your Say

Zycko values its customer’s thoughts highly, and as part of our internal ISO audit we look for customer feedback on an annual basis. As a valued customer we would very much appreciate 5 minutes of your time. You will be entered into a prize draw on completion – and the odds are good!

* marked fields are mandatory.

First Name:
*
Last Name:
*
Job Title:
*
Company Name:
*
Email:
*
Phone Number:
*

 

To get a quick understanding of where your business focuses please tick where relevant:

What solutions are you involved with ?

A. Networking / data comms  Existing  In next 12 months
B. Video conferencing & VoIP  Existing  In next 12 months
C. Storage  Existing  In next 12 months
D. Virtualisation  Existing  In next 12 months
E. Convergent Solutions  Existing  In next 12 months
F. Data Centre Infrastructure  Existing  In next 12 months
Other:

 

What services are you involved with?

A. Consultancy  Existing  In next 12 months
B. System analysis & design  Existing  In next 12 months
C. Support  Existing  In next 12 months
D. Training  Existing  In next 12 months
E. Managed services  Existing  In next 12 months
F. Financial Services  Existing  In next 12 months

 

Questions to get your feedback

1a. Who is your primary contact at Zycko?

b. How often do you speak with your contact?
Every week: Every month: Every 2-3 months: Every 6 months: Only Occaisionally:

c. How do you rate your primary contact?
Poor 1. 2. 3. 4. 5. Excellent

d. Are there any areas for improvement?

2. Why do you choose to buy from Zycko?

 breadth of the product range  product quality  price  good logistics
 relationship with key contact

Other... please specify:

3. Has your business used Zycko for accredited training?

 Yes  No
If Yes... please specify:

4a. Have you engaged with Zycko Marketing on a campaign?

 Yes  No

b. How do you rate your experience with the marketing team?

Poor 1 2 3 4 5 Excellent

c. Do you have any feedback regarding marketing?

5a. How do you rate our logistics organisation ?:

Poor 1. 2. 3. 4. 5. Excellent

b Do you have any feedback on logistics?

6. How do you rate our credit control team?:

Poor 1. 2. 3. 4. 5. Excellent

7a. How often do you use our professional services team?

Every week: Every month: Every 2-3 months: Every 6 months: Only Occaisionally:

b. How do you rate our professional services team?
Poor 1. 2. 3. 4. 5. Excellent

c. How could we improve our professional services for your business?

8. What do you see as your largest area of growth in 2010 within your business?

9. How do you see the market place in general right now?

10. Are you looking to take on any new technologies or vendors in 2010?
If yes, please specify

AND FINALLY!

Is there anything you would like to add?

Is there anything we can help you with today?

THANK YOU!

Click submit to enter into the prizedraw