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Unified messaging market to double

05/05/2006 17:17:32

Research from Frost & Sullivan indicates that revenues in the unified messaging and communications market will have experienced a huge leap in the period between 2005 and 2012.

Monies taken will soar from the €613.3 million recorded in 2005 to a projected €1.54 billion six years from now, the firm predicts – although uptake has been stunted in some cases due to a lack of understanding about, and subsequently investment in, unified communications.

ComputerWeekly quotes the firm's senior research analyst, Luke Thomas, as saying: "The IP telephony infrastructure market is forcing vendors to deliver on their promises on productivity benefits, thus forcing suppliers to integrate messaging and collaboration tools in their offering."

However, he warned that "the majority of end users in the corporate environment have very low awareness of successful unified messaging implementations, especially within their own sectors."

He predicted, though, that the benefits to be brought be unified communications will be increasingly appreciated as companies install converged voice and IP data networks.



© Adfero Ltd.

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