Telecommuting mooted as way forward
25 Oct 2006
Telecommuting is becoming an increasingly viable prospect given the burgeoning popularity of VoIP – and increasingly desirable, too, when tallied alongside the huge populations of countries such as the US.
Currently there are an estimated 24 million telecommuters in the US – and a leading analyst has suggested that there are few barriers to scaling this practice up in the immediate future.
Brian Riggs of Current Analysis told Network World: If you have an IP PBX, you can support telecommuters. At this point, there's no reason for a business not to use VoIP for telecommuting.
"If you have an IP line directly via a [home or home office] broadband link to a company 2,500 miles away, you can save quite a bit just on toll bypass for voice calls and routing calls through the PBX to get the corporate rate for international calls."
According to Mr Riggs, the majority of telecommuters in the US are call agents, with the more general category of office workers coming second in the list. With VoIP's increasing availability and viability, though, it seems likely that telecommuting will spread across a wider demographic of workers before too long..
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